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Article

We have been rated “outstanding” by RCVS Practice Standards Scheme (PSS) assessors

Apr 10, 2019 | News

Situated in Castle Donington, our practice is a diploma-led multidiscipline referral centre with specialities in Orthopaedics, Neurology, Soft Tissue Surgery, Oncology and Dermatology. Dovecote is also an associate practice for University of Nottingham Veterinary School and home to a first opinion clinic for local pets.

Following visits from the Royal College of Veterinary Surgeons (RCVS), Dovecote received the highest possible designation of “outstanding” in the key areas of:

  • team and professional responsibility
  • client service
  • in-patient service

The awards were based not only on an evaluation of processes and documentation, but also on interviews with a large number of the hospital team.

Mark Lowrie, referral clinical director of Dovecote, said: “I am extremely proud of what our team have achieved. Dovecote is a fantastic place to work with fantastic people. These awards are a celebration of all that we stand for and are a strong basis for the exciting plans to develop our services in 2019.”

RCVS PSS Award logo - Outstanding Client Service RCVS PSS Award logo - Outstanding team RCVS PSS Award logo - Outstanding in patient service

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