Payments and Pet Insurance Claims
Find out everything you need to know about payment options, insurance, pre-authorisation and direct claims here at Dovecote Veterinary Referrals.
Overview
Fees are estimated according to the procedure undertaken, including consultation, any necessary investigation, medication and surgical procedures.
They can vary considerably according to what is required. The Veterinary Surgeon will always discuss the specific costs for your pet with you before any procedure is undertaken.
For non-routine, emergency and out-of-hours surcharges don’t hesitate to contact us.
Common Prices / Estimates
Updated July 2024
Whilst these are our common prices, we pride ourselves on tailoring procedures and treatments to the needs of the client and their pets to accommodate their financial needs. An in-depth assessment is conducted at consultation and options discussed so that clients can make an informed choice on how they wish to proceed.
All prices include VAT. For non-routine, emergencies and OOH prices, please contact us on 01332 810395
Referral Consultations Fees
| Neurology, Orthopaedics, Oncology, Soft Tissue | £365.00 |
| Ophthalmology & Internal Medicine | £275.00 |
| Dermatology (including skin scrapes/cytology) | £426.31 |
| Emergency Charge (referral within 24 hours) | £275.00 |
Estimates of the range of professional fees for our most frequent procedures:
Orthopaedics – Fixed Price Procedures
Cruciate Surgeries
Includes; consultation, investigations, GA, imaging, surgery, implants, up to 24hrs hospitalisation, pain relief and 6weeks post op check.
Excludes; any bloods and additional hospitalisation
| TPLO | <40kg £4600 40kg+ £4900 |
| Lateral Suture | <15kg £2665 |
| TTA | <15kg £4265 |
| 16-39kg £4330 | |
| 40-59kg £3855 | |
| 60kg+ £4205 | |
| Tightrope | <15kg £3225 |
| 16-39kg £3515 | |
| 40-59kg £3855 | |
| 60kg+ £4205 |
Total Hip Replacement
Hip assessment
|
Includes; consultation, GA, 4 x-rays, fluids and day time hospitalisation Excludes; Any bloods and additional hospitalisation
|
£1400 |
Surgery
|
Includes; GA, fluids, surgery, implants, up to 3 days hospitalisation, pain relief. Excludes; Bloods, extra hospitalisation & 2 month POX
|
£7100 |
THR—2 month Post Op X-Rays
|
Includes; consultation, anaesthesia, 4 x-rays, fluids and day time hospitalisation Excludes; Any bloods and additional hospitalisation
|
£400 |
Arthroscopy
Includes; consultation, anaesthesia, imaging, fluids and day hospitalisation
Excludes; any bloods and additional hospitalisation
| Elbow |
Diagnostic Only – Unilateral Diagnostic Only – Bilateral Diagnostic and intervention – Unilateral Diagnostic and intervention – Bilateral |
£2200 £2800 £2800 £3500 |
| Shoulder |
Diagnostic Only – Unilateral Diagnostic and intervention – Unilateral |
£2200 £2800 |
| Stifle |
Diagnostic Only – Unilateral Diagnostic and intervention – Unilateral |
£2200 £2800
|
Medial Patella Luxation
Includes; consultation, anaesthesia, imaging, fluids, surgery, implants and up to 24hrs hospitalisation
Excludes; any bloods and additional hospitalisation
|
<15kg 16-39kg 40kg+ |
£3000 £3500 £4000
|
Arthrotomy
Includes; consultation, anaesthesia, imaging, fluids, surgery, implants and up to 24hrs hospitalisation
Excludes; any bloods and additional hospitalisation
|
<15kg 16-39kg 40kg+ |
£3000 £3500 £4000
|
Orthopaedics – Estimates
Lameness Investigation
Includes; consultation, anaesthesia, imaging, joint fluid cytology and day time hospitalisation
Excludes; any bloods, medications and additional hospitalisation
| Estimate |
£1800 – £2200
|
Fracture Repairs
Includes; consultation, anaesthesia, imaging, fluids, surgery, implants and up to 24hrs hospitalisation
Excludes; any bloods and additional hospitalisation
| Estimate |
Simple fracture Complex fracture Very complex Fracture |
£3000 – £3500 £3500 – £4500 £4500 – £6500
|
Soft Tissue – Estimates
Investigation
Includes; consultation, anaesthesia, imaging (single CT & contrast), fluids and day time hospitalisation
Excludes; any bloods, medications and additional hospitalisation
| Estimate | £2500 – £3000 |
BOAS Surgery
Includes; consultation, anaesthesia, fluids, surgery, pain relief and up to 24hrs hospitalisation
Excludes; any bloods, investigation and additional hospitalisation
| Estimate | £2500 – £4500 |
Portosystemic shunt
Includes; consultation, anaesthesia, fluids, surgery, pain relief and up to 24hrs hospitalisation
Excludes; any bloods, investigation and additional hospitalisation
| Estimate | £4500 – £5000 |
Urogenital Surgery
Includes; consultation, anaesthesia, fluids, cystoscopy, surgery, pain relief and up to 24hrs hospitalisation
Excludes; any bloods, investigation and additional hospitalisation
| Estimate | £4500 – £5000 |
Oncology – Estimates
Investigations – Tumour staging
Includes; consultation, anaesthesia, imaging (CT up to 3 areas & contrast), and day time hospitalisation
Excludes; any lab work or biopsies and additional hospitalisation
| Estimate | £2500 – £3200 |
Internal medicine – Estimates
Upper and/ or lower GI endoscopy
Includes; consultation, anaesthesia, fluids, upper and/ or lower GI endoscopy, biopsy sampling, enema, fluids and day time hospitalisation
Excludes: bloods, additional imaging, additional hospitalisation
| Estimate | £2200 – £3300 |
Nasal Investigations
Includes; consultation, anaesthesia, fluids, head CT, sampling (biopsy, flushing, histology, cytology, cultures), routine blood work (haematology, biochemistry, coagulation times) day time hospitalisation
Excludes: bloods, additional imaging, additional hospitalisation
|
Estimate Including rhinoscopy |
£3100-£3700 Up to £4500 |
Lower respiratory tract investigations
Includes; consultation, haematology and biochemistry bloods, anaesthesia, fluids, bronchoscopy, sampling (BAL, cytology, culture), respiratory pathogen PCR (if appropriate), day time hospitalisation
Excludes: additional bloods & additional hospitalisation
|
Estimate with thoracic CT excluding CT |
£3100-£3700 £2300-£2500 |
Abdominal ultrasonography and sampling
Includes; consultation, sedation/ anaesthesia, ultrasound, FNA sampling, cytology +/- culture and daytime hospitalisation
Excludes blood tests
|
Estimate
|
£1100-£2300 |
Lower urinary tract investigations
Includes; consultation, sedation/ anaesthetic, ultrasound, cystoscopy, sampling, histology/ culture, urinalysis and day time hospitalisation
Excludes blood tests
|
Estimate with abdominal CT excluding CT |
£4100-£4300 £2400-£2600 |
Neurology
Neurology Investigation ONLY—Brain/Spine
Includes; consultation, GA, advanced imaging, fluids and hospitalisation day time only.
Excludes: Bloods, hospitalisation and treatments.
Estimate £2500-£3600
| Hemilaminectomy | £6,000 |
| OOH hemilaminectomy | £7,550 |
| Ventral slot | £6,500 |
| OOH ventral slot | £8,150 |
Hospitalisation
| Per day | £86.93 |
| With fluids | £412.12 |
| Without fluids | £170.43 |
Payment & Claims
We ask for payment at the time of treatment, with 50% of estimated costs payable prior to any procedures being carried out and the balance settled at the time of collection. We accept cash, debit and most major credit cards, with the exception of American Express.
We strongly recommend that our clients take out health insurance in order that we never have to compromise the treatment given on cost grounds. We do not profit ourselves from the insurance process, but experience has shown that comprehensive insurance cover provides both peace of mind and financial security should the unthinkable happen.
We are often asked about direct claims and these are available but only by prior arrangements with Dovecote Veterinary Referrals. We reserve the right to refuse direct claims on some policies.
If you are claiming treatment costs back under your insurance policy please bring your policy details and a claim form signed by the policyholder. Claim forms are completed free of charge and sent directly to your insurance company, usually within 7 to 10 working days. Direct claims incur an administration fee of £21.
The primary responsibility of the account remains with the pet owner, even if the pet is insured.
Some policies may not pay for all of the treatments.
Get in Touch
Whether you're a vet seeking advice, an owner looking for an update, or simply have a question, don't hesitate to reach out and speak with a member of our team - we're here to help.